We ship to all of Argentina and to selected countries, the calculation of the cost of dispatch is calculated automatically before finishing the purchase
If you live in a town where the transport company does not arrive, you have doubts about the value that is being charged for the dispatch or you only have special requirements ( including the possibility of coordinating hand delivery) we can coordinate personalized deliveries in the mail.
The delivery time is from 3 to 5 business days, counted from the moment of purchase until delivery to the carrier. During these days the guitar is set up and calibrated and then packed and delivered to the carrier.
Dispatches are delivered from Monday to Friday between 10:00 a.m. and 5:00 p.m., they can be delivered to previously authorized third parties by Whatsapp or by email from the buyer, who must sign for receipt.
The client must make sure to provide a valid address and that someone is at the address, suitable to receive the product, otherwise they must cancel the shipping cost again and reschedule their dispatch.
Cost of shipping
Shipping costs will depend on both the volume and weight of the package, as well as the delivery area.
The shipping cost is calculated in the shopping cart process.
For extreme areas, as mentioned above, you can choose the option of a personalized dispatch, for which it will be necessary to contact us at firstname.lastname@example.org or our WhatsApp Business +5491127244476 to coordinate the dispatch or delivery.
At the moment we ship to selected countries. Ask us at our email email@example.com or our Whatsapp Business +5491127144476 if your country is within our dispatch possibilities BEFORE COMPLETING YOUR PURCHASE.
Are customs taxes included?
No, customs in the country or region of destination may impose customs fees, import duties, taxes and other charges on international orders. The additional charges mentioned above, required for customs checks, are the responsibility of the recipient . When your order arrives at customs, the carrier or customs office will contact you directly to arrange payment of any charges you may need to make. NOTE: The tax or customs declaration prior to the arrival of the product is also AN EXCLUSIVE RESPONSIBILITY OF THE BUYER.
Can I order a model/product that is out of stock?
We will do everything possible, you just have to confirm the feasibility and consult the order and reservation policy at firstname.lastname@example.org, or you can also write to our WhatsApp Business +5491127144476.
Can I request an exchange or refund?
You can see the Exchange and Return Policies by entering the menu option at the bottom of our home page of our website Refund Policies or Changes and Returns.